Overview
This package of time provides our customer with technical support for a range of activities including:
- Boiler on-site operational/technical support outside the standard service customer SLA
- Remedial design to fix operational issues such as boiler cycling, insufficient heat, etc
- Heating system design review and amendment, including CAD work
- Complex fuel storage design, design of fuel storage and fuel transport solutions taking into account wood fuel types available, biomass boiler operating duty, delivery frequency, material storage regulations
- New/Upgrade heating system design
- RHI support/advice
- Solar PV ground mount feasibility studies
- Biomass boiler or Heat pump integration design
- Support for biomass boiler emissions testing/approvals
- Site visits to review heating system operation/design/efficiency/etc
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Gas CHP sizing and integration
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Validity & Expiry
The support period shall commence at the moment the purchase is completed. Myriad will log time in 15 minute increments, or part thereof.
Terms, Conditions & Exclusions
- Technical support does not guarantee that a breakdown will be resolved,
- Technical support does not mean any visits are made,
- Any engineers visits are chargeable and are not included in the technical support,
- Technical support does not include any costs for parts,
- Technical support does not cover warranty,
- Technical support is provided as is and returns are not permitted for this sale.
- Parts that are available in the warehouse are typically processed within 1-2 business days.
- Some parts may have an extended shipping time of 3-4 weeks due to supplier lead times. If an item is subject to delay, we will notify you as soon as possible.
Please refer to our returns policy
Please refer to our warranty policy