Terms of service

1. Introduction 
Welcome to Biomass Spares Online which is a trading name of Myriad Heat and power products Limited, the owner(s) of this Website. By accessing our website and purchasing from us, you agree to these Terms & Conditions. Please read them carefully before placing an order. 

2. Business Information 

Company Name: Myriad Heat and power products Limited  

Registered Address: Unit 21, Burrough Court, Burrough on the Hill, Leicestershire, LE14 2QS 

Contact Email:  parts@myriadservice.co.uk

Phone Number: +44 (0)203 189 0663 

Company Registration Number: 07691864  

VAT Number: GB251316143 

3. Ordering & Payment 

  • All orders are subject to availability and confirmation of payment. 

  • We accept online payments via Shopify, including major credit/debit cards and other approved payment methods. 

  • Prices listed on our website are in GBP and include VAT where applicable. 

  • We reserve the right to cancel any order due to pricing errors or unforeseen circumstances. 

4. Shipping & Delivery 

  • We offer UK-wide shipping. International shipping may be available upon request. 

  • Delivery times are estimates and may vary due to external factors. 

  • The risk of loss or damage passes to the buyer upon delivery. 

5. Returns & Warranty Policy 

  • Warranty coverage varies depending on the part purchased; see our Warranty Policy for details. 

  • Customers must follow the return process and provide necessary documentation. 

6. Refund Policy 

7. Liability & Disclaimers 

  • We make no guarantees about the suitability of our spare parts beyond manufacturer specifications. 

  • Biomass Spares Online is not responsible for indirect, incidental, or consequential damages arising from product use. 

  • Customers must ensure parts are installed correctly and used within manufacturer guidelines. 

8. Website Use & Data Protection 

  • By using our website, you agree not to misuse content, engage in fraudulent activities, or disrupt website operations. 

  • We comply with UK GDPR regulations; our Privacy Policy details how we collect, store, and use personal data. 

9. Amendments & Governing Law 

  • We may update these Terms & Conditions at any time; continued use of our site constitutes acceptance. 

  • These Terms are governed by UK law, and any disputes will be handled in UK courts. 

For further assistance, please contact us at parts@myriadservice.co.uk